Privacy Policy

Overview

DotCare© recognize the importance of addressing internet privacy concerns. We believe you should be aware of how we intend to handle any personal information about you that we may obtain through the internet as a result of your visit to our website.

Information about Care Passport Online Visitors

You can visit DotCare© without telling us who you are or revealing any personal information.

The data we collect

Our web servers don’t collect the visitor’s email addresses. Instead, they collect domain names. However, we may ask you to provide us with information that includes your interests, demographics, and experience with our products for market research purposes. Also we may ask you to provide us with information such as your name, mobile number, and email.

How do we use the data?

The information gathered about app users helps us to determine what is profitable for our users. For example, which areas are more frequently accessed and which materials are superiorly used. This, continually, helps us to create a better overall experience for our users by improving the content of the site. Generally, any personal information that DotCare© obtains is used for product registration, responding to inquiries, processing orders or to allow the user’s access to specific account information.  

DotCare© may require the User to pay with a credit card for the services. User’s credit card numbers and/or other financial institution information such as bank account numbers will be used for the billing and payment processes, including but not limited, to the use of such credit card numbers and to disclosure information to third parties as necessary to complete such a billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/ debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology.

Individuals’ rights

You will have full control of your personal data. For any requests, please send an e-mail to DotCare© with the required action even if it is a deletion request and we will notify you regarding it.

Non-disclosure information to third parties

We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. As long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our rights and those of others, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

These Conditions does not apply when the aforementioned information had been requested by a Public Security agency or by virtue of a verdict or a court order or by any Law or statute.

Children

Our applications are not designed for children. Any information that is discovered to be provided by a child will be deleted from our systems.

DotCare© are not liable for any lost or deleted information from the application if the said information was lost or deleted by the act of children.

Security and Data breaches

We are securing our users data by using different techniques such as -but not limited to- SSL certificate and data encryption. We have procedures to detect, report, and investigate any data breach. We assure you that your data is protected and not allowed to be used in a commercial use. Your personal data such as, medical reports, prescriptions, or analysis reports are uploaded upon your consent without any liability on us with no contradictions to what is specified in the Non-disclosure information to third parties clause .

Data protection goals

DotCare© takes the protection of personal data very seriously and formulates the following data protection goals by the company management. This defines the basic orientation of DotCare© towards compliance with the general data protection regulations. In particular, it is stated that compliance with legal regulations takes precedence over business requirements.

Factual correctness

Personal data must be stored correctly, completely, and up to date if necessary. Appropriate measures shall be taken to ensure that inaccurate, incomplete, or outdated data is deleted, corrected, supplemented, or updated.

Confidentiality and data security

The data secrecy applies to personal data. They must be treated confidentially in personal contact and protected against unauthorized access, unlawful processing, or disclosure, as well as accidental loss, alteration, or destruction by appropriate organizational and technical measures with no contradictions to what is specified in the Non-disclosure information to third parties clause.

Commitment

All managers and employees of DotCare© commit to pursuing these goals of data protection, for observing the basic data protection regulations, and supporting the data protection strategy. To ensure data protection, DotCare© relies on technical and organizational measures, privacy by design and default, risk management, training, and other procedures that are still being developed.

Refund Policy

If a user issues a refund, he must go to the hospital for a cash refund. Refund is allowed before an hour of clinic reservation. The user has the right to refund in case he/ she receives their misstatement medical documents; such as, x-rays, MRI, analysis reports… etc., or may retake the analysis, MRI or x-rays for free.

Changes

If at any time DotCare© changes its privacy commitment, those changes will be posted here so that you will know what information we gather and how that information might be used.

Your Consent

By using our site, you consent to our privacy policy.

Updated Feb, 2022